RETURN & REFUND POLICY

Due to the nature of beauty products, wigs, bundles, cosmetics, and personal care items:

 

ALL SALES ARE FINAL ON:

• Hair bundles

• Wigs

• Lace products

• Cosmetics / makeup

• Adhesives / glues

• Opened beauty products

• Clearance / promotional items

• Custom orders

 

Eligible Returns

Returns may be approved ONLY if:

• item arrives damaged

• wrong item was shipped

• unopened sealed product issue

Claims must be submitted within 48 hours of delivery.

Proof required:

• photos

• order number

• description of issue

 

Refund Processing

Approved refunds may be:

• original payment method
  OR

• SalonInABox store credit

 

Refund processing time:

Standard Refunding depends on your banking institution. If paid via cash, cash app, zelle, apple  pay can be done same hour- same day depending on the situation. 

Shipping fees are non-refundable.